Versand

SHIPPING POLICY

Order processing time  
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping time  
Estimated delivery time:
- Europe: 5–10 business days  
- United States: 7–12 business days  
- United Kingdom: 5–10 business days  
- Canada: 7–12 business days  
- Switzerland: 7–12 business days  

Please note that delivery times may vary depending on your location and external factors such as customs or carrier delays.

Shipping costs  
Shipping costs are calculated at checkout. We may offer free shipping on selected orders or promotions.

Order tracking  
Once your order has been shipped, you will receive a confirmation email with a tracking number.

Delays  
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. However, we will always do our best to help you track your order.

Incorrect address  
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or stolen packages  
If your package is marked as delivered but you have not received it, please contact us and we will do our best to assist you. If you experience this issue, please contact your local carrier.

Contact  
If you have any questions about your order or shipping, feel free to contact us at:
solenviev@gmail.com